Hu.Be terms of service

By (i) ticking the “I am at least 18” checkbox during sign‑up or (ii) accessing the Service, you agree to these Terms. If you use Hu.Be on behalf of an organisation, you represent you are authorised to bind that organisation (“Customer”).

Hu.Be is intended for adults. You may use the Service only if you are at least 18 years old. By accessing or using Hu.Be, you represent and warrant that you meet this requirement. Wise Humanity will delete any account that it discovers is used by a minor.

2.1 Public features (unauthenticated access)

Certain features of Hu.Be, such as the Team Hub analysis tools, may be accessed without creating an account (“Public Features”). By using Public Features, you agree to these Terms.

• Public Features are subject to usage limits (currently 3 analyses per user).
• We store a one-way cryptographic hash of your IP address solely for rate limiting purposes. This hash cannot be used to identify you or your IP address.
• Your inputs and the AI-generated outputs are stored confidentially and treated in accordance with our Privacy Policy.
• If you choose to provide your name and email address, we will use this information to contact you about Hu.Be and Wise Humanity services.

“Service” means the Hu.Be web/mobile application, the Hu.Be AI assistant, and associated websites.

Wise Humanity grants you a non‑exclusive, non‑transferable, revocable licence to use the Service solely for your own workplace‑related growth and collaboration.

• Provide accurate registration details and keep credentials confidential.
• You will not (a) copy, decompile, or hack the Service; (b) use it for unlawful, harassing, or discriminatory conduct; (c) upload malware or infringing content; (d) resell or provide it to unauthorised users.
• We may suspend or terminate accounts that violate these Terms.

The Service is currently free of charge. Wise Humanity may introduce paid plans with 30 days’ prior notice.

Hu.Be uses OpenAI and Anthropic language models. Responses are machine‑generated and may be inaccurate or incomplete. You remain solely responsible for decisions you make based on any output. Wise Humanity disclaims all liability arising from use of AI content.

7.1 Not-therapy disclaimer

• Hu.Be is not a medical or mental health service.
• It does not replace professional therapy, diagnosis, or treatment.
• In crises, users should contact appropriate emergency or crisis services.

7.2 Crisis and safety referral

• Hu.Be may provide links or numbers for crisis helplines if certain keywords are detected.
• In case of emotional crisis or self-harm risk, Hu.Be may provide national helpline numbers. In the US, that’s 988. In the UK, that’s Samaritans at 116 123. For other countries, we link to global directories (e.g., Befrienders Worldwide, Find a Helpline). Hu.Be is not monitored and does not replace professional help.
• We do not monitor all messages, but some may be scanned automatically for safety purposes.

Our Privacy Policy (incorporated by reference) explains what data we collect and how we process it. We never share individual‑level survey answers, chat content, or usage data with employers.

All Hu.Be software and content (except Your Data) are the property of Wise Humanity or its licensors. You retain ownership of content you submit and grant us a licence to process it for the Service.

We treat Your Data as confidential and will not disclose it except to provide the Service or as required by law.

We employ industry‑standard safeguards, including TLS 1.2+, AES‑256 at rest, role‑based access controls, 24‑hour encrypted backups, and annual penetration testing. You acknowledge no system is 100 % secure.

The Service is provided “AS IS” without warranties of any kind. We do not warrant uninterrupted operation, accuracy, or fitness for a particular purpose.

Wise Humanity’s aggregate liability in any 12‑month period is limited to £100. We are not liable for indirect or consequential damages, lost profits, or losses arising from actions taken on AI guidance.

You will indemnify Wise Humanity against claims arising from (a) your breach of these Terms, or (b) Your Data infringing third‑party rights.

These Terms remain in force until your account is closed or we terminate them. We may terminate immediately for breach or with 30 days’ notice for convenience. Personal data is deleted or anonymised within 90 days of account deletion, unless retention is legally required.

These Terms are governed by the laws of England and Wales. The courts of London, UK have exclusive jurisdiction, except we may seek injunctive relief elsewhere.

We may revise these Terms from time to time. We will email all registered account‑holders and display an in‑app banner at least 30 days before changes take effect. If you continue to use the Service after the effective date, you accept the revised Terms.

Legal notices: info@wisehumanity.com | Postal: address above.